Privacy Policy

Last updated: July 2026

MWDI is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you regarding your personal data.

By using this website or engaging our services, you agree to the practices described within this Privacy Policy.

Who We Are

MWDI (Media With Deep Intention) is a film production and photography studio based in Wales, providing creative services across the United Kingdom. Our work includes film production, photography, drone operations, creative direction, documentary production, commercial content, public sector communications, education, charity projects, event coverage, property media, and editorial storytelling.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at rob@mwdi.co.uk.

Information We Collect

Depending on how you interact with us, we may collect personal information including your name, email address, telephone number, company or organisation, postal address, billing information, and payment details where necessary.

We may also collect information relating to your project, including creative briefs, shoot locations, production schedules, interview information, brand assets, and any other details required to deliver our services effectively.

When you visit our website, certain technical information may be collected automatically. This can include your IP address, browser type, device information, pages visited, referral source, and website usage statistics. This information helps us improve the performance and usability of our website.

As part of our creative services, we may also create and store photographs, video footage, drone imagery, audio recordings, and behind-the-scenes content where appropriate.

How We Use Your Information

Your information is used to respond to enquiries, prepare quotations, manage projects, provide photography and film production services, process invoices and payments, communicate throughout your project, deliver completed work, improve our website, maintain business records, and comply with legal or regulatory obligations.

Where appropriate and with the relevant permissions or lawful basis, completed work may also be featured within our portfolio, website, journal, social media channels, promotional materials, or award submissions.

Our Lawful Basis for Processing

We process personal information only where there is a lawful basis to do so under UK data protection law. Depending on the nature of our relationship, this may include fulfilling a contract, complying with legal obligations, pursuing legitimate business interests, or relying on your consent where required.

Marketing Communications

We will never send unsolicited marketing communications. If you choose to subscribe to updates or newsletters, you may unsubscribe at any time using the link provided or by contacting us directly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

Where necessary to deliver our services, we may share limited information with trusted third-party providers such as website hosting companies, cloud storage providers, online gallery platforms, professional printing laboratories, editing collaborators, payment processors, accountants, or software providers. Information may also be shared where required by law or to comply with legal obligations.

All third parties are expected to process your information securely and only for the purposes necessary to provide their services.

Client Galleries and File Delivery

Where online galleries or download portals are provided, reasonable security measures are used to protect access. Clients are responsible for keeping download links and passwords secure.

Completed projects may not be stored indefinitely. Clients are strongly encouraged to download and securely back up all delivered files as soon as they receive them.

Our website may use cookies and similar technologies to improve functionality, analyse visitor behaviour, understand website performance, and enhance the overall user experience. You can manage or disable cookies through your browser settings at any time.

Data Retention

Personal information is retained only for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, or protect our legitimate business interests.

Creative assets and completed work may be retained as part of our professional archive unless otherwise agreed with the client.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, disclosure, or alteration. While every reasonable effort is made to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Rights

Under UK data protection legislation, you have the right to request access to the personal information we hold about you, request corrections where information is inaccurate, request deletion where applicable, restrict or object to certain processing activities, request the transfer of your information where appropriate, and withdraw consent where consent is the lawful basis for processing.

To exercise any of these rights, please contact us at support@mwdi.co.uk.

Photography and Filming

Many of our projects involve photography or filming in public spaces, educational settings, commercial premises, sporting events, charity events, or live productions.

Where consent or permissions are required, these are obtained through the commissioning client, event organiser, venue, school, parent, guardian, or other appropriate party where applicable.

Copyright and usage rights relating to commissioned work are governed by the relevant quotation, agreement, or contract associated with each project.

Children’s Privacy

Some commissioned work involves schools, educational organisations, youth groups, or family events. Where children appear in photography or film, MWDI relies upon the commissioning organisation or responsible adult to obtain any permissions required before production takes place.

We do not knowingly collect personal information directly from children through this website.

Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of external websites and encourage users to review their individual privacy policies.

International Data Transfers

Some of the software and cloud services we use may process information outside the United Kingdom. Where this occurs, appropriate safeguards are in place to ensure your personal information receives an adequate level of protection in accordance with UK data protection law.

Complaints

If you have any concerns about how your personal information has been handled, please contact us first so we have the opportunity to resolve the matter.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority responsible for upholding information rights. Further information can be found at https://ico.org.uk.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legislation, our services, or our business practices. The most recent version will always be published on this page, and the revision date at the top of this document will indicate when it was last updated.